Interns play a crucial role at Crisis Control Ministry. They help in client services by greeting clients at the front desk, interviewing clients, and assisting in the pharmacy with client prescriptions as well as in the food pantry with client groceries. Check out our Q&A with Jasmine, a 2019 client services summer intern.
Q: What called you to Crisis Control Ministry?
A: I was interested in interning at an organization that supports the underserved population of Winston-Salem. I knew there are a lot of social issues that need to be addressed in the area and I wanted to learn more. Crisis Control Ministry has opened my eyes to the struggles people are facing such as finding affordable housing and living in food deserts. Some people don’t make enough money to make ends meet. Interning four days a week at Crisis Control Ministry fueled my passion to address these issues.
Q: What has been the most rewarding part of your internship?
A: There are so many things I have enjoyed about my internship. First of all the people are great to work with. Some of my favorite memories are the conversations I’ve had with other volunteers in the lead volunteer room while we were waiting for clients. It has been a joy talking with clients and hearing their stories. Sometimes they just need a person to talk to. I’ve seen clients who Crisis Control Ministry was not able to help walk away with a sense of relief just because someone heard them and didn’t judge them based on whatever decision they made or didn’t make that led them to the organization. I encourage the clients I interview to write a prayer and put it in the prayer box because people are praying for them every day. Clients light up when they hear that and it provides them with hope.
Q: What surprised you about Crisis Control Ministry?
A: One client story that surprised me was when Crisis Control Ministry paid an electricity bill for a client who was two months behind. This is unusual for Crisis Control Ministry to pay that much of a client’s electricity bill. The client has cancer and was out of work, claiming short-term disability. The client’s income from disability wasn’t enough to cover expenses. The act was a nice gesture of hope and relief to the client and represents Crisis Control Ministry’s unifying principles of love, stewardship, listening, grace, truth, collaboration, and better lives.
Q: What has your experience taught you?
A: The overall takeaway I have from my internship is to have a genuine concern for individuals. I’ve seen face after face of someone in crisis sharing their story with me. It has helped me understand people are struggling every day to make ends meet for reasons sometimes out of their control. Their stories sit with me and will guide me in my actions to help people in whatever way I can.
Interested in becoming an intern? Email firstname.lastname@example.org to learn more.