Our Staff


Tina Adkinstadkins@crisiscontrol.org
Director of Client Services

Tina arrived at Crisis Control in 2000 when she was hired as the Financial Coordinator. In 2005 she became the Assistant Director of Client Services, and was promoted to Director of Client Services in 2014. She trains and oversees the Client Services volunteers and manages the department’s budget. She is married and has a son and two granddaughters.

Tina says, “I see my job as a calling from God. I feel blessed and honored to have a part in this ministry.”

George Banks

The. Rev. Dr. George C. Banksgbanks@crisiscontrol.org
Director of Philanthropy

George first joined Crisis Control Ministry as a board member from 2013-2016. He began serving as our Director of Philanthropy in 2019 while maintaining his pastorate at Goler Memorial A.M.E. Zion Church. Originally from Ladysmith, VA, he graduated from Wake Forest University in 1995. George has a passion for helping others. He grew up in poverty and uses those experiences to advocate for those who are in need of a helping hand.


Trish Bennett-Slusspbennett@crisiscontrol.org
Pharmacy Services Coordinator

Hired in late 2013, Trish is a Certified Pharmacy Technician with over 10 years’ experience including being a Senior Pharmacy Technician for a retail chain and an inventory control specialist for a long-term care pharmacy. At CCM she trains and oversees all of the pharmacy volunteers, processes pharmacy donations, and operates our Patient Assistance Program, which allows us to get free medications directly from pharmaceutical companies. She is originally from Mocksville, but now lives in Winston-Salem with her husband. In her spare time, she enjoys walking, reading, and spending time with her fur babies.

Trish says, “Being here at Crisis Control Ministry has put my faith back in humanity. It is not about us; it’s all about helping others.”


Sandy Bestsbest@crisiscontrol.org
Kernersville Client Services Coordinator

Sandy works part-time in our Kernersville office. She is a former Crisis Control Board member and has been associated with the organization since 1988. Originally from Wyoming, Sandy is married with two children and two grandchildren. In her spare time, she is involved in wildlife rescue and rehabilitation, and it’s not unusual for Sandy to bring a baby animal she is caring for to the office.

Sandy says, “I have, from the beginning of my experience with Crisis Control to this day, felt that this organization is by far the most amazing place for people to go for assistance, understanding, and compassion.”


Bill Blackburnbblackburn@crisiscontrol.org
Project Manager

Bill joined Crisis Control Ministry as a volunteer in the pharmacy in 2011 and was hired in October 2015. From 2015 through 2019, he developed and led the Personal Development Program which is a series of training classes designed to assist our clients with learning new life skills. Bill has now moved into a Project Manager role and helps to coordinate a multitude of projects while also leading our Poverty Simulations and Living on the Edge programs.

Bill says: “Being a volunteer at Crisis Control has been great, but to be able to help our clients through training and assisting them with learning new skills is an awesome experience!”


Cathy Craig-Wilderccraig-wilder@crisiscontrol.org

A proud graduate of UNC-Chapel Hill, Cathy has been our staff pharmacist since 2011. She has more than 20 years pharmacy experience and is a member of the Northwest Pharmacist Association. Cathy is married with two children.

Cathy says, “Working as a pharmacist for Crisis Control Ministry makes a rewarding career even more fullfilling – but what I truly love the most is being part of an amazing organization that is guided by its wonderful volunteers, some of which have given years and even decades of dedicated service to provide help for those in need.”


Paul Cribbpcribb@crisiscontrol.org
Operations Manager

A native of Winston-Salem, Paul graduated from R.J. Reynolds High School and received his associate degree in Computer Database Management from Ashworth University. He joined Crisis Control in 1999 after more than 20 years in the grocery business. As operations manager, Paul looks after our building maintenance, manages our database, warehouse and food pantry operations, as well as in-kind donations and food drives. He is married and has one son and two grandchildren.


Margaret Elliottmelliott@crisiscontrol.org
Executive Director

Margaret joined Crisis Control as executive director in 1999. She is responsible for the overall operations of the ministry as well as community relations, board relations, fundraising and strategic planning. Margaret has a B.A. in Political Science from St. Andrews Presbyterian College and a Master’s in Public Administration from UNC-Greensboro. She is an ordained ruling elder with the Presbyterian Church (USA), serves as Clerk of Session at Trinity Presbyterian Church and services on the coordinating committees of several collaborative groups. She is married and has three children and two grandsons.

Margaret says, “There’s nothing better than working with people who share the same passion to help others. It is also great to work in a community where we can build meaningful relationships with each other, regardless of our economic differences.”


Chelsea Franzesecfranzese@crisiscontrol.org
Assistant Director of Client Services

After volunteering at Crisis Control for a couple of years, Chelsea joined the staff as the full-time pharmacy technician in 2005. In 2007, she became the Breaking the Cycle case manager until 2011, when she was named the Pharmacy Operations Manager. She was promoted to Assistant Client Services Director in 2014, where she primarily interviews clients for the pharmacy and food pantry certification programs and schedules volunteers in Client Services. Chelsea holds a B.A. in Psychology from UNC-Chapel Hill. She lives in Salisbury with her husband and two children and enjoys gardening, shopping, and spending time with her family.

Chelsea says, “Working at Crisis Control is not just a job – it gets inside of you; it becomes who you are.”

Chris Grimmett

Chris Grimmettcgrimmett@crisiscontrol.org
Director of Community & Volunteer Relations

Chris joined Crisis Control in 2019 after spending time in a wide variety of for and non-profit industries. In his role, he seeks to serve as a bridge to the community to help share the mission and work of Crisis Control Ministry. He works to continue to deepen CCM’s roots in the foothills by creating partnerships and recruiting volunteers from a variety of its communities. He has developed his passion for the empowerment and support of the marginalized through his undergraduate and graduate work at Appalachian State and Duke University.


Karen Hayneskhaynes@crisiscontrol.org
Finance and Office Manager

A graduate of Salem College and with an associate degree from Davidson Community College, Karen handles accounts payable and receivable, financial reports, budgeting, audit and payroll for Crisis Control. She is married with three children and is very active in her church, Fraternity Church of the Brethren.

Karen says, “I am very thankful to be a part of this ministry.”


Kathy Hoffnerkhoffner@crisiscontrol.org
Director of Kernersville Office

Kathy has been with Crisis Control since 1996 and is responsible for the management of the Kernersville office, including direct client services, volunteer recruitment and training, marketing, public relations and special events for the Kernersville area. She received a Certificate in Non-Profit Management in 2004, graduated from Leadership Kernersville in 2006, and received a Certificate in Human Services from Forsyth Tech in 2009. She is a member of the Piedmont Regional Association of Volunteer Administrators and is an Ambassador for the Kernersville Chamber of Commerce.

Kathy says, “I feel like God led me to Crisis Control over 20 years ago. This is more than a job or even a career; it is a full-time Christian service in a mission I believe in. I am blessed to be counted part of this wonderful organization.”

Jessamyn Kirkwood

Jessamyn Kirkwoodjkirkwood@crisiscontrol.org
Training Manager

Jessamyn began volunteering with CCM in 2014 as the chair of an adjunct fundraising committee. A year later, she expanded her volunteering by launching a Personal Development class to prepare clients for job interviews. Prior to joining CCM, Jessamyn worked in Communications and Leadership Training for hi-tech companies in the Silicon Valley—for whom she still works as a consultant. She also worked in career counseling and recruiting in her hometown of Palo Alto, California. Jessamyn now applies her experience in training, counseling, community activism and communications to her role as CCM’s Training Manager.

“At the core of most lasting changes in life is a genuine human relationship. This rings true for me personally and I’ve seen it play out in the lives of our clients. It matters what skills and resources we share with our clients, but it matters far more the way we choose to take up their hardships as our own.”


Kate McCaullykmccaully@crisiscontrol.org
Community Relations Associate

Kate has been with Crisis Control since 2004 and assists with donor services, including maintaining records of giving.  Kate was born and raised in Pittsburgh, PA, and is married with two adult children.

Kate says, “I am thrilled to be part of a place where our community comes together, providing the resources of time and money to help one another; a place where respect, love and concern are shown every day and success is measured by how many neighbors are kept fed, warm, and healthy.”

Ellen Meachum

Ellen Meachumemeachum@crisiscontrol.org
Database Manager

Ellen has always felt led to help others, probably something she learned from her mother’s giving heart. After giving back through volunteering and giving to other organizations, God led her to Crisis Control. She sees God “winks” of things in her life where He was there for her. Working for various places taught her skills that she brings to the Database Manager position on the Philanthropy Team. She is ready and willing to learn, grow and be a part of a helping organization. When she is not at Crisis Control, she is spending time with Kevin and their 2 “fur” children, working out, or reading.

Ellen says, “I was blessed my first day on the job to read client prayer requests, listen to a devotional and pray for everyone. It reaffirmed that Crisis Control Ministry is where I need to be.”


Cynthia Micklecmickle@crisiscontrol.org
Food Pantry Manager

Like several of our staff, Cynthia came to Crisis Control as a volunteer and served in that capacity for 11 years before becoming part of our staff in 2000. She is responsible for supervising the volunteers in the food pantry, ordering stock, and assisting clients, as well as support for other Client Services staff. She has two children and three grandchildren.

Cynthia says, “Crisis Control has become my ‘other family’ and I enjoy what I do here.”

Chris Morris

Chris Morriscmorris@crisiscontrol.org
Pharmacy Technician

Chris joined Crisis Control Ministry in early August 2016. He is a Certified Pharmacy Technician and has been since 2012. Coming from a hospital and retail setting has allowed him to connect and serve people in need with more compassion and understanding. When he’s not at Crisis Control, he enjoys spending time with his wife and three kids as well as playing basketball.

Chris says, “Being a part of Crisis Control Ministry has made me feel as though I’m doing my duty to serve the Lord. I am honored to work with such a great staff and volunteers.”

Mary Perez

Mary Perezmperez@crisiscontrol.org
Client Services Coordinator

Mary’s role is to do a quick review of each client’s needs and to confirm they have the documentation needed for their interview. She is fluent in Spanish and is a Certified Community Interpreter. She loves spending time with her husband and two children. She travels whenever she can and is involved in the Creative Arts Ministry at her church.

“I am in awe at how God has opened doors for me to be a part of CCM. Looking back I know He has prepared me to serve others coming to CCM. I think we can all relate in saying we have needed a helping hand at some point. I am grateful to be in a ministry where I can now return the kindness that has been shown to me and to learn from a group of people with such big hearts is a true blessing to my journey.”

Abbey Riesett

Abbey Riesettariesett@crisiscontrol.org
Special Events & Marketing Manager

Abbey joined Crisis Control Ministry in July 2019 after four years of experience in nonprofits working with volunteers and donors, planning special events and managing communications. She is a graduate of Elon University’s Sport and Event Management program. Abbey oversees special events, social media, media relations and communications. As a North Carolina native, she enjoys spending time hiking with her fiancé.

Abbey says, “I am blessed to have the privilege of sharing the Crisis Control Ministry mission with others in the community and love serving an organization that helps their neighbors during difficult times.”